📄 XL plate not recognized

XL plate not recognized


Problem

Only the internal pressure mat "VISUMAT" is visible in the software, the XL pressure mat can not be selected.


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If you do not see the Dynamics Tab, your account has no Dynamics licence activated. Please contact your rep or sales@corpus-e.com for further infos.


Check

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The pressure plates must be visible in the Windows Device Manager in order to be used by the shooIQ Pro Software. Please check first if they are detected here.

Open up the windows device manager. In Windows 11 right-click on the Windows Start-Button to open the Settings Menu and click on the entry Device Manager:​

If you have connected the XL pressure mat, there should be 2 entries in the Windows device manager named "STMicroelectronics Virtual COM Port"
One is for the internal pressure mat, the other one is for the XL pressure mat (the COM port number can vary).

The device is